Support for Volunteers: Gradual Introduction

Group your volunteers into different categories and introduce them to at different times and tailor their training based on their needs.  See some suggestions below:

  1. Begin with the highly proficient computer users – provide a self study training manual or direct them to the help pages
  2. Continue with the moderately proficient users – provide an in class training session or webinar meeting
  3. Complete training with the below proficient users – provide one on one hands on training paired with a more experienced volunteer from one of the groups above


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