Text Messaging: Identify Sender
NOTE:All text messages sent through Volunteer Impact are sent from shared numbers. To identify your organization, you must set up a “prefix” that is sent along with your text messages.
To specify a name for your text messages to identify the sender:
- Go to: Configuration >> Organization Settings >> Contact Information
- Scroll down to the “Other” section
- In the “Text Message Prefix” field, enter a short name to identify to your volunteers who the message is coming from. The prefix needs to be at least 1 character in length.
- Click the [Save] button