Text Messaging: Identify Sender


All text messages sent through Volunteer Impact are sent from shared numbers. To identify your organization, you must set up a “prefix” that is sent along with your text messages.

To specify a name for your text messages to identify the sender:

  1. Go to: Configuration >> Organization Settings >> Contact Information
  2. Scroll down to the “Other” section
  3. In the “Text Message Prefix” field, enter a short name to identify to your volunteers who the message is coming from. The prefix needs to be at least 1 character in length.
  4. Click the [Save] button

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