Updating a Volunteer Profile: Remove / Delete


Removing a volunteer profile is final and cannot be undone. While their logged hours history will remain, you will have no way of retrieving the volunteer or any other information about them after they have been removed. Since this is a very final action to take, it has been placed in its own interface to avoid accidental removal of a volunteer profile. You might want to consider archiving the profile instead.


Remove One Volunteer

  1. Go to: People >> Volunteers >> Remove Volunteers
  2. Search for the volunteer you would like to remove
  3. Hover over the Options [ ] icon beside the volunteer and click “Remove”
  4. Click on the [Remove] button

Remove Multiple Volunteers

  1. Go to: People >> Volunteers >> Remove Volunteers
  2. Search for the volunteers you would like to remove
  3. Check the box beside each volunteer you would like to remove or check the “Select All” box at the bottom of the list
  4. Scroll to the bottom and click the [Remove Volunteers] button
  5. Confirm that you understand that this process cannot be reversed (which even includes if you phone us and ask really, really nicely). Please be certain you want them gone for good.

Adding Back a Volunteer That Was Removed

If you have removed a volunteer profile and now would like to have that volunteer back in your organization, you’ll need to:

  1. Generate a link to your application form
  2. Send that link to the volunteer that was removed
  3. Have them re-apply, starting on the right hand side of the page they are directed to labelled “I already have a username”

From there, they will enter their existing username and password and fill in your application form once again.

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